This is an example offering which would allow your customers to schedule a time to meet with you. Offerings automate customer interactions online by allowing them to schedule a service/appointment, pay for a lesson, purchase tickets/vouchers, request a quote, all with online payments. You can create as many as you like with pictures, descriptions, price options, and even questionnaires.
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Our Vision To positively impact the people and the world around us.
Our Mission Brilliance in the basics of hospitality.
Our Core Values
Our team includes our staff, families, equity partners, guests and the community. HDG’s mantra is, “Yes, we can together!” For us to work together, it is essential for all of us to respect the diverse voices, opinions, backgrounds and personalities of our team.
We desire to earn the respect of others through understanding and embodying our vision, mission and core values. We focus on training, coaching and mentoring our leaders to grow more leaders.
We continuously rethink and reinvent the way we do business so that every process is thoughtfully reviewed with the consideration, “How can we do it better?”, “Is it relevant?”, and “What is the cost benefit?” Technology tools are used to improve efficiencies and deliver information in a timely, relevant and fresh manner.
We communicate in an open, positive, clear and concise manner. Active listening (e.g., seeking to understand rather than to be understood) and note taking are effective tools we all use. As responsible team members, we intentionally take steps to be accountable for our message. We do this by actively engaging our team through various methods and manners of communication based on our diverse personalities and gifts.
We look for simple cost effective solutions to otherwise complex problems while being respectful to our planet. In this regard, we all agree that solutions will only appear when we are positive with a “can do” attitude.
Our Background We have more than 25 years of experience in operating, developing, and managing hotels. Our group is highly competent in the following:
Hotel Development and Management
Hotel Revenue and Yield Management
Strategic Business Planning
Financial Analysis and Projections
Litigation (EEOC, Human Resources, Franchise Agreements and Contracts)
Distressed Asset Management
Hotel Debt Restructuring
Hotel Receivership Services
Each brand developed by our HDG hospitality management company has multiple tools used to evaluate property performance. HDG 's facilities meet or exceed those standards, and we are especially proud that our guest satisfaction scores are consistently above brand averages.
Decreased consumer demand and increased hotel room supply in the hotel industry has inevitably resulted in greater competition. Accordingly, hotels need to develop marketing strategies which are trackable to maximize return on investment. At a time when society is rapidly evolving and values are diversifying, the requirements of hotel guests are clearly changing. The development of hotels that are in tune with the times and that have the required level of operational and service support is becoming an increasingly important factor in hotel management.